Operations Manager

Intro

Our company is seeking to hire an operations manager to join our leadership team. Our operations manager will be in charge of providing inspired leadership for the operation of all of our organisation’s business activities, which involves making essential policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be assisting our Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance.

Responsibilities 

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team

 Requirements

• Bachelor’s degree in program management, business or public administration, technical management, information systems, engineering, finance/accounting, or related fields
• Minimum of two (2) years of recent overall project management experience
• Experience may be considered equivalent if experience demonstrated increased depth and breadth of responsibility
• Experience in management, operations, and leadership.
• Understanding general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.

 Skills

• Leadership.
• Understanding of policy, planning, and strategy.
• Ability to develop, implement, and review policies and procedures.
• Ability to oversee budgeting, reporting, planning, and auditing.
• Ability to address problems and opportunities for the company.
• Ability to build consensus and relationships among managers, partners, and employees.
• Addressing operational concerns and issues, monitoring overall customer satisfaction
• Solid understanding of financial management.
• Developing and implementing operational procedures and policies
• Analyzing training needs/requirements
• Excellent interpersonal communication and organizing skills to coordinate project activities
• Ability to conduct research for special projects, respond to timely inquiries, and present written/ oral briefings
• Ability to work with details and time-sensitive issues
• Good decision-making skills and response to high-pressure situations